Warranty Owners Agreement

TOYOTA DEALER COVER ASSURED USED CAR WARRANTY

Introduction

The Toyota Dealer Cover Assured Used Car Warranty has been formulated to give extra protection to you as a motorist. The cover is linked to a parts and labour programme which ensures that most repair bills which fall within the terms of the Warranty can be met by the limits which constitutes your Warranty Agreement.

The Toyota Dealer Cover Used Car Warranty is provided to you, as a motorist, by the Authorised Toyota Dealer from whom you purchased the vehicle.

With a Toyota Dealer Cover Assured Used Car Warranty you are assured that your vehicle has been checked and serviced to ensure that it meets the high standards set by Toyota. You can be confident also that Toyota Dealers operating the Toyota Dealer Cover Assured Used Car Warranty can carry out all the servicing you require under the Warranty and carry out Warranty repairs or any other repairs required on your vehicle.

We want you to be more than satisfied with your vehicle and the best way to achieve this is to offer you the benefits of the Toyota Dealer Cover Assured Used Car Warranty. It is important that you carefully check the owner and vehicle details. In the event of any details being incorrect, you should immediately notify your Dealer, so that the necessary correction can be made.

WARRANTY STATEMENTS

This is to certify that the vehicle as set out on the registration form is covered by Warranty for a period of 12 months unlimited mileage valid from the date shown on the registration form and covering all parts listed herein.

What is not covered by this Warranty
Please refer to the components not covered & general exclusions as listed.

WARRANTY BENEFITS

The Dealer agrees that he or any Authorised Toyota Dealer selected by the owner will make good any mechanical or electrical breakdown of a wide range of components (subject to the exclusions as outlined herein) that occurs during the period of this Warranty.

Consumer Rights
Your attention is drawn to the fact that nothing contained in this Warranty in any way prejudices, restricts, or excludes the contracted rights under the Sales of Goods Act, 1893 and 1980.

ELIGIBLE VEHICLES

All Passenger Cars and Station Wagons. Toyota Hi-Ace and Land Cruisers. The Warranty also includes vehicles which have less than 12 months manufacturer’s warranty remaining in which case this warranty will come into effect at the expiry of manufacturer’s Warranty.

The Warranty also includes vehicles which have less than 12 months and a minimum of 15,000km manufacturers warranty remaining in which case this Warranty will come into effect at the expiry of manufacturers Warranty.

PARTS COVERED BY THE WARRANTY

Warranty Coverage

All mechanical and electrical components of the vehicle that were manufacturer’s original fitments are covered against mechanical or electrical failure due to sudden and unexpected circumstances with the exception of items listed below.

Components not covered:

• Wheel, tyres & batteries
• Exhaust systems (Catalytic Converter covered, one repair per vehicle)
• Bodywork, paintwork, all weatherstrip & seals, water ingress
• Door locks (central locking motors / solenoids are covered)
• Door handles, hinges, check straps
• Glass including heater elements
• Trim, upholstery including seat runners & adjustment mechanisms, cosmetic finishers
• Cosmetic oil leaks (except front crankshaft seal, rear main oil seal and gearbox input shaft seal   failure).
• Auxiliary drive belts
• Wiring connections & looms, pipes & hoses
• Lamps, bulbs, fuses & relays
• AV Equipment, Satellite Navigation, radio aerial masts & motors
• The adjustment of any component 
• Rubber Suspension Components and Rubber Mountings
• Excessive oil consumption and/or damage resulting from excessive oil consumption
• Damage resulting from the use of bio fuel diesel
• Serviceable items and items requiring periodic replacement for example clutches, brake discs, brake shoes and pads, spark plugs, wiper blades & arm, cables and CV boots.

The replacement of oil filters, lubricants, antifreeze and fluids is included provided the replacement is necessitated by the failure of an insured component and the vehicle is not within 1,000 miles (1,600km) of its next due service.

Timing belts are covered providing that the last due change of belt has taken place as specified by the manufacturer’s schedule (proof required). Damage subsequently caused if timing belt has not been changed as specified by the manufacturer is specifically excluded.  

GENERAL EXCLUSIONS

This Warranty Agreement does NOT cover:

1. Wear, tear and gradual deterioration (as opposed to actual mechanical failure) arising for example, through usage or age of the vehicle.
2. Any failure where the speedometer has been tampered with, altered or disconnected.
3. Any failure arising from improper maintenance, or noncompliance with the manufacturer’s maintenance requirements or Act of God, or from the vehicle having been subjected to negligence, misuse, unlawful act or omission, or accident. 
4. Vehicles used for hire (e.g. taxis, self-drive hire, driving schools, etc), or vehicles used in any sort of competition, rally or racing of any kind.
5. Any repair work which is claimable under any other existing warranty, guarantee or insurance or under any recall programme of the manufacturer.
6. Vehicles in any way modified or altered from the manufacturer’s specification. 
7. Rectification work not authorised by the Dealer or an Authorised Toyota Dealer in accordance with this Agreement.
8. Any consequential loss of whatsoever nature.
9. Any bodily injury or third party liability of any kind.
10. Losses normally covered by a material damage policy of Motor Insurance.
11. Failure of a non covered component causing damage.

TERMS AND CONDITIONS

• These Terms and Conditions shall also incorporate as express terms and condition all the contents of this Agreement which the Warranty Holder will be deemed to have read.
• It is expressly agreed and declared that the Dealer will be released from all liability and obligations under the Agreement if the Terms and Conditions of the Agreement are not fully complied with.
• The vehicle must be serviced in accordance with the frequency and content stipulated by the Manufacturer and carried out by the supplying Dealer, or another Authorised Toyota Dealer. A maximum allowance of 4 weeks or 1,000 miles (1,600 km) whichever is the sooner, in excess of the recommended intervals is permitted. The Service Record in the Agreement must be completed by the servicing dealer, and receipts retained, for proof of servicing. 
• This Warranty applies only to the registered owner of the Warranted Vehicle, and is not transferable.
• Any dispute or difference of any kind whatsoever which arises or occurs between any of the parties hereto in relation to any thing or matter arising under, out of or in connection with this Agreement or Warranty shall be referred to arbitration under the Arbitration Rules of the Chartered Institute of Arbitrators- Irish Branch. 
• Mechanical or electrical breakdown shall mean for the purposes of this Agreement, the breaking or in the case of electrical components the burning-out of any of the components covered by the warranty arising from mechanical or electrical defect, causing sudden stoppage of their functions, necessitating repair or replacement. 
• Territorial Limitation: This Warranty only applies in the Republic of Ireland.
• Repairs arising under this Warranty will only be accepted through the Dealer or an Authorised Toyota Dealer.

Betterment

It is not the intention, implied or otherwise, of the warranty to make new vehicles from old. Wear and tear deterioration (as opposed to actual mechanical failure) arising for example, through usage or age of the vehicle is not therefore covered by this warranty.
Where the Warranty Holder requires or the repairing Dealer feels it desirable to replace parts or complete units, e.g. new or exchange gearboxes, engines, differential units, which in the opinion of the Dealer or the Authorised Toyota Dealer are in excess of what is necessary to make good the repair, then the difference in cost must be met by the Warranty Holder.
If in doubt the Warranty Holder should first consult the Dealer or the Authorised Toyota Dealer.

SERVICING SCHEDULE

Approved Used vehicles

This vehicle has been prepared to a high standard by the Dealer. Should any query arise please contact the Dealer.

IMPORTANT NOTE

In order to maintain the validity of your Warranty, it is your responsibility to ensure your vehicle is serviced at the correct intervals in accordance with the manufacturer’s Service Schedule, please refer to the owners manual.

Please Note: The only proof that servicing has been carried out, will be the fully detailed original V.A.T Service Invoices, indicating servicing dates and mileages. It is therefore vital that these documents are retained by you for your protection and inspection in the event of a claim.

A maximum allowance of 4 weeks or 1,000 miles (1,600 km), whichever is sooner, either side of the stipulated mileage or time is permitted.
It is mandatory to use the supplying dealer for servicing. Should this prove difficult, we are agreeable for you to use the nearest Authorised Toyota Dealer/Repairer.

HOW TO CLAIM

Should it be necessary to make the following procedure must be adhered to:

1. Take your vehicle to the Dealer from whom the Warranty was issued. Should it not be convenient to go to this Dealer, you must go to an Authorised Toyota Dealer. Please be prepared to hand the following documents to the dealer.
   
   A) This Warranty Agreement
   B) Proof of Servicing.
2. The Dealer or the Authorised Toyota Dealer will establish the cause of the breakdown, and check that the parts directly causing the failure are covered by this Warranty.
   
   
3. The Dealer or the Authorised Toyota Dealer will be responsible for authorisation and will proceed with the repairs if authorised.
   
   
4. The Dealer or the Authorised Toyota Dealer reserves the right to examine the vehicle and subject the damage to independent expert assessment before commencement of any repairs. It shall be clearly understood and agreed that in the event of any dispute arising as to the extent of the liability the decision of the independent assessor shall be final and binding on both the Dealer or the Authorised Toyota Dealer and the Warranty Holder.
   
   
5. Any additional costs not covered by, or in excess of, the terms of this Warranty must be settled direct with the Dealer or the Authorised Toyota Dealer at the time of repair.
   
   
6. It is necessary to telephone the supplying Dealer’s or the Authorised Toyota Dealer’s Service Manager in advance to arrange an appointment to bring in the vehicle.